Savin Aficio SP3300DN Manuel de service Page 1

M000/M009 SERVICE MANUAL 003787MIU CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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Clearing Paper Jams M000/M009 4-42 SM 4.6.5 TIPS TO AVOID PAPER JAMS Do the following procedure to reduce paper jam occurrences.  Make sure that t

Periodic Defective Image SM 4-43 M000/M009 Trouble- shooting 4.7 PERIODIC DEFECTIVE IMAGE If defective images regularly occur in print-outs, it may b

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SERVICE TABLES CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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Firmware Download SM 5-1 M000/M009 Service Tables 5. SERVICE TABLES 5.1 FIRMWARE DOWNLOAD 5.1.1 DOWNLOAD PROCEDURE There are two ways to upgrade the m

Firmware Download M000/M009 5-2 SM 7. Run the "usblist2.exe" and “firmware file”.  In Command prompt, type " usblist2.exe XXX"

Firmware Download SM 5-3 M000/M009 Service Tables 7. Click the "Upgrade" button [D]. 8. Press "OK" button. 9. Press "OK&

Serial Number Input M000/M009 5-4 SM 5.2 SERIAL NUMBER INPUT You must specify a Serial Number after you replace the main board. 5.2.1 PREPARATION 1.

Serial Number Input SM 5-5 M000/M009 Service Tables 4. Confirm the message “Writing Good!” is shown. 5. Click the “OK”, and then close the window

LEGEND PRODUCT CODE COMPANY LANIER RICOH SAVIN M000 SP 3300DN Aficio SP 3300DN SP 3300DN M009 SP 3300D Aficio SP 3300D SP 3300D

Sample Pattern M000/M009 5-6 SM 5.3 SAMPLE PATTERN This product has several sample patterns for maintenance. With the sample patterns, check the exis

Sample Pattern SM 5-7 M000/M009 Service Tables 5.3.2 CONFIGURATION PAGE 1. Press the “Cancel” button for four seconds. 2. A configuration page is pr

Sample Pattern M000/M009 5-8 SM CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

DETAILED DESCRIPTIONS CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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Overview SM 6-1 M000/M009 Detailed Descriptions 6. DETAILED DESCRIPTIONS 6.1 OVERVIEW This chapter describes the main functions for service, such as t

Overview M000/M009 6-2 SM 6.1.2 LED STATUS ERROR MESSAGE On 1. The cover is open.  Close the cover. 2. No paper in the tray  Load paper in

Printer Components SM 6-3 M000/M009 Detailed Descriptions 6.2 PRINTER COMPONENTS 6.2.1 FRONT VIEW 1. Output tray 2. Control panel 3. Control board c

Printer Components M000/M009 6-4 SM 6.2.2 REAR VIEW 1. Network port (Only for M009) 2. USB port 3. Optional tray 2 cable connector 4. Duplex unit 5

System Layout SM 6-5 M000/M009 Detailed Descriptions 6.3 SYSTEM LAYOUT 6.3.1 FEEDING Paper feeding consists of a basic cassette, an MP (Multi-Purpose

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System Layout M000/M009 6-6 SM By-pass tray Paper arranging; paper transferring; jam removal; and other functions. Rubbing pad method enabling feed o

System Layout SM 6-7 M000/M009 Detailed Descriptions 6.3.4 FUSER The fuser consists of the heat lamp, heat roller, pressure roller, thermistor and the

System Layout M000/M009 6-8 SM 6.3.5 LSU (LASER SCANNER UNIT) The LSU is the core part of this laser beam printer which switches from the video data

System Layout SM 6-9 M000/M009 Detailed Descriptions 6.3.6 PRINT CARTRIDGE The electronic photo process creates a visual image. In the print cartridg

Engine Hardware Specifications M000/M009 6-10 SM 6.4 ENGINE HARDWARE SPECIFICATIONS 6.4.1 ENGINE FIRMWARE Driver By gearing, the main motor drives th

Engine Hardware Specifications SM 6-11 M000/M009 Detailed Descriptions Error Description OPEN HEAT ERROR  When warming up, it has been lower than

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SPECIFICATIONS CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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General Specifications SM 7-1 M000/M009 Specifications 7. SPECIFICATIONS 7.1 GENERAL SPECIFICATIONS 7.1.1 PRINTER Configuration Desktop Paper size A

SM i M000/M009 M000/M009 TABLE OF CONTENTS INSTALLATION 1. INSTALLATION ...1-1

General Specifications M000/M009 7-2 SM Power Rating 110 - 127 VAC 50/60 HZ, 220 - 240 VAC 50/60 HZ Power Consumption Average: Less than 500 W Powe

General Specifications SM 7-3 M000/M009 Specifications US: CDRH Environmental Standard EU/ASIA: IEC60825-1 Power Saver Mode Selectable 5/10/15/20/30/

Controller M000/M009 7-4 SM 7.2 CONTROLLER CPU ARM1020E (400MHZ) Standard/Max 32 MB/160 MB Memory Type SDRAM Printer Languages Standard PostScrip

Handling Paper SM 7-5 M000/M009 Specifications 7.3 HANDLING PAPER Tray Capacity 250 sheets (80 g/m2 21.3Ib) Media sizes A4, A5, Letter, Legal, Ex

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Appendix APPENDIXCÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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Block Diagrams SM 8-1 M000/M009 Appendix 8. APPENDIX 8.1 BLOCK DIAGRAMS CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

Connection Diagram M000/M009 8-2 SM 8.2 CONNECTION DIAGRAM CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

M000/M009 ii SM 3.9 PICK-UP ROLLER ...3-16 TROUBLESHOOTING 4. TROUBLESHO

SM iii M000/M009 4.4.4 PAPER EMPTY ...4-26 4.4.5 PAPER EMPTY WITHOUT INDICATION

M000/M009 iv SM 5.3 SAMPLE PATTERN...5-6 5.3.1 DEMO PAGE ...

SM v M000/M009 LSU ...6-11 SPECIFICATIONS 7. SPECIFICATI

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INSTALLATION PREVENTIVE MAINTENANCE REPLACEMENT AND ADJUSTMENT TROUBLESHOOTING SERVICE TABLES DETAILED DESCRIPTIONS

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Read This First Precautions In order to prevent accidents and to prevent damage to the equipment, please read the precautions listed below carefully b

Caution for safety Toxic material This product contains toxic materials that could cause illness if ingested. 1. If the LCD control panel is damage

Electric Shock and Fire Safety Precautions Failure to follow the following instructions could cause electric shock or potentially cause a fire. 1. Us

11. Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise possibly leading to the printer faili

Assembly/ Disassembly Precautions Replace parts carefully, always use genuine parts. Take care to note the exact location of parts and also cable rout

Disregarding this warning may cause bodily injury 1. Be careful with the high temperature part. The fuser unit works at a high temperature. Use cauti

ESD Precautions Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically Sens

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INSTALLATIONCÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

M000/M009 SERVICE MANUAL CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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Installation Requirements SM 1-1 M000/M009 Installation 1. INSTALLATION 1.1 INSTALLATION REQUIREMENTS For details refer to the User's Guide.

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PREVENTIVE MAINTENANCE CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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PM Intervals SM 2-1 M000/M009 Preventive Maintenance 2. PREVENTIVE MAINTENANCE 2.1 PM INTERVALS There are no PM parts in this machine.  Other than

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REPLACEMENT & ADJUSTMENT CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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General Precautions on Disassembly SM 3-1 M000/M009 Replacement Adjustment 3. REPLACEMENT & ADJUSTMENT 3.1 GENERAL PRECAUTIONS ON DISASSEMBLY Whe

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Cover Unit M000/M009 3-2 SM 3.2 COVER UNIT 3.2.1 CASSETTE AND FRONT COVER 1. Pull the cassette [A] out of the printer. 2. Remove carefully the fr

Cover Unit SM 3-3 M000/M009 Replacement Adjustment 3.2.2 DUPLEX UNIT AND REAR COVER 1. Remove duplex unit [A]. 2. Remove the rear

Cover Unit M000/M009 3-4 SM 3.2.3 TOP COVER 1. Open the front cover. 2. Remover the two screws. 3. Turn the machine around. 4. Open the rear

Cover Unit SM 3-5 M000/M009 Replacement Adjustment 3.2.4 LEFT AND RIGHT COVER 1. Before removing left/right cover, first remove:  Cassette and fro

Fuser M000/M009 3-6 SM 3.3 FUSER 1. Before removing fuser, first remove:  Duplex unit and rear cover ( Duplex unit and rear cover).  Top cover

Fuser SM 3-7 M000/M009 Replacement Adjustment 5. Remove the fuser [A].  Remove carefully to avoid damaging the harnesses. CÓPIA NÃO CONTROLADACÓ

LSU (Laser Scanning Unit) M000/M009 3-8 SM 3.4 LSU (LASER SCANNING UNIT) 1. Before removing the LSU, you should remove:  Top cover ( Top Cover).

Drive SM 3-9 M000/M009 Replacement Adjustment 3.5 DRIVE 1. Before removing the drive, you should remove:  Top cover (Top Cover)  Left cover ( L

HVPS/SMPS/Main Board M000/M009 3-10 SM 3.6 HVPS/SMPS/MAIN BOARD 3.6.1 HVPS (HIGH VOLTAGE POWER SUPPLY) 1. Before removing the HVPS, you should remo

HVPS/SMPS/Main Board SM 3-11 M000/M009 Replacement Adjustment 3.6.2 SMPS (SWITCHING MODE POWER SUPPLY) 1. Before removing the SMPS, you should remove

M000/M009 SERVICE MANUAL 003787MIU CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

HVPS/SMPS/Main Board M000/M009 3-12 SM 3.6.3 MAIN BOARD 1. Before removing the main board, you should remove:  Top cover ( Top cover).  Right c

Pad-Holder SM 3-13 M000/M009 Replacement Adjustment 3.7 PAD-HOLDER 1. Remove the cassette [A] from the printer. 2. Release two hooks. CÓPIA NÃO CO

Pad-Holder M000/M009 3-14 SM 3. Release both of pivots [A] as shown above. 4. Remove the pad-holder [B]. CÓPIA NÃO CONTROLADACÓPIA

Transfer Roller SM 3-15 M000/M009 Replacement Adjustment 3.8 TRANSFER ROLLER 1. Open the front cover. 2. Remove the print cartridge. 3. Push the t

Pick-up Roller M000/M009 3-16 SM 3.9 PICK-UP ROLLER 1. Before removing the pick-up roller, you should:  Remove the print cartridge.  Remove the

Pick-up Roller SM 3-17 M000/M009 Replacement Adjustment 4. Slide the roller positioners [A] toward the left end of the shaft, and rotate the pick-

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TROUBLESHOOTING CÓPIA NÃO CONTROLADACÓPIA NÃO CONTROLADA

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Procedure of Checking Symptoms SM 4-1 M000/M009 Trouble- shooting 4. TROUBLESHOOTING 4.1 PROCEDURE OF CHECKING SYMPTOMS Before attempting to repair t

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Symptoms, Causes, and Solutions of Bad Images M000/M009 4-2 SM 4.2 SYMPTOMS, CAUSES, AND SOLUTIONS OF BAD IMAGES 4.2.1 VERTICAL BLACK LINE AND BAND

Symptoms, Causes, and Solutions of Bad Images SM 4-3 M000/M009 Trouble- shooting 4.2.2 VERTICAL WHITE LINE Description: White vertical voids in the

Symptoms, Causes, and Solutions of Bad Images M000/M009 4-4 SM 4.2.3 HORIZONTAL BLACK BAND Description: Dark or blurry horizontal stripes occur in

Symptoms, Causes, and Solutions of Bad Images SM 4-5 M000/M009 Trouble- shooting 4.2.4 BLACK/WHITE SPOT Description: 1. Dark or blurry black spots

Symptoms, Causes, and Solutions of Bad Images M000/M009 4-6 SM 4.2.5 LIGHT IMAGE Description: The printed image is light, with no ghost. Symptom an

Symptoms, Causes, and Solutions of Bad Images SM 4-7 M000/M009 Trouble- shooting 4.2.6 DARK IMAGE OR BLACK PAGE Description: The printed image is da

Symptoms, Causes, and Solutions of Bad Images M000/M009 4-8 SM 4.2.7 UNEVEN DENSITY Description: Print density is uneven between left and right. Sy

Symptoms, Causes, and Solutions of Bad Images SM 4-9 M000/M009 Trouble- shooting 4.2.8 BACKGROUND Description: Light dark background appears across

Symptoms, Causes, and Solutions of Bad Images M000/M009 4-10 SM 4.2.9 GHOST (1) Description: Ghost occurs at 75.5 mm intervals of the OPC drum acro

Symptoms, Causes, and Solutions of Bad Images SM 4-11 M000/M009 Trouble- shooting 4.2.10 GHOST (2) Description: Ghost occurs at 75.5 mm intervals of

It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is

Symptoms, Causes, and Solutions of Bad Images M000/M009 4-12 SM 4.2.11 GHOST (3): FUSER Description: Ghost occurs at 62.8 mm or 77.6mm intervals.

Symptoms, Causes, and Solutions of Bad Images SM 4-13 M000/M009 Trouble- shooting 4.2.12 STAINS ON THE FACE OF PAGE Description: The background on

Symptoms, Causes, and Solutions of Bad Images M000/M009 4-14 SM 4.2.13 STAINS ON THE BACK OF PAGE Description: The back of the page is stained at

Symptoms, Causes, and Solutions of Bad Images SM 4-15 M000/M009 Trouble- shooting 4.2.14 BLANK PAGE PRINT OUT (1) Description: Blank page is printe

Symptoms, Causes, and Solutions of Bad Images M000/M009 4-16 SM 4.2.15 BLANK PAGE PRINT OUT (2) Description: 1. Blank page is printed. 2. One or

Discharge Symptoms, Causes, and Solutions SM 4-17 M000/M009 Trouble- shooting 4.3 DISCHARGE SYMPTOMS, CAUSES, AND SOLUTIONS 4.3.1 WRONG PRINT POSITIO

Discharge Symptoms, Causes, and Solutions M000/M009 4-18 SM 4.3.2 JAM 0 Description: 1. Paper does not exit the cassette. 2. Jam-0 occurs if the

Discharge Symptoms, Causes, and Solutions SM 4-19 M000/M009 Trouble- shooting 4.3.3 JAM 1 Description: 1. Recording paper is jammed in front of or

Discharge Symptoms, Causes, and Solutions M000/M009 4-20 SM 4.3.4 JAM 2 Description: 1. Recording paper is jammed in front of or inside the fuser.

Discharge Symptoms, Causes, and Solutions SM 4-21 M000/M009 Trouble- shooting 3. Paper is accordion in the fuser. gauze.  Remove the toner particl

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Discharge Symptoms, Causes, and Solutions M000/M009 4-22 SM 4.3.6 MULTI-FEEDING Description: Multiple sheets of paper are fed at once. Symptom and C

Discharge Symptoms, Causes, and Solutions SM 4-23 M000/M009 Trouble- shooting 4.3.7 PAPER ROLLED IN THE FUSER Description: If contaminated at interva

Discharge Symptoms, Causes, and Solutions M000/M009 4-24 SM 4.3.8 PAPER ROLLED ON THE OPC DRUM Description: Paper is rolled up in the OPC. Symptom a

Malfunction Causes and Solutions SM 4-25 M000/M009 Trouble- shooting 4.4 MALFUNCTION CAUSES AND SOLUTIONS 4.4.1 FUSER ERROR Description: All LEDs ar

Malfunction Causes and Solutions M000/M009 4-26 SM 4.4.3 MALFUNCTION OF THE GEAR OF THE FUSER DUE TO MELTING Description: The motor breaks away fro

Malfunction Causes and Solutions SM 4-27 M000/M009 Trouble- shooting 4.4.5 PAPER EMPTY WITHOUT INDICATION Description: The paper lamp on the operatio

Malfunction Causes and Solutions M000/M009 4-28 SM 4.4.7 NO ERROR MESSAGE WHEN THE COVER IS OPEN Description: An ERROR message does not come on eve

Malfunction Causes and Solutions SM 4-29 M000/M009 Trouble- shooting 4.4.9 NO POWER Description: When system power is turned on, all lamps on the ope

Software (Errors, Symptoms, Causes and Solutions) M000/M009 4-30 SM 4.5 SOFTWARE (ERRORS, SYMPTOMS, CAUSES AND SOLUTIONS) 4.5.1 PRINTER NOT WORKING

Software (Errors, Symptoms, Causes and Solutions) SM 4-31 M000/M009 Trouble- shooting application. In such cases, install the newest driver again. If

The Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by R

Software (Errors, Symptoms, Causes and Solutions) M000/M009 4-32 SM 4.5.2 PRINTER NOT WORKING (2) Description: After receiving a printing order, re

Software (Errors, Symptoms, Causes and Solutions) SM 4-33 M000/M009 Trouble- shooting 4.5.3 ABNORMAL PRINTING Description: The printer is not working

Software (Errors, Symptoms, Causes and Solutions) M000/M009 4-34 SM 4.5.4 SPOOL ERROR Description: To spool: (SPOOL - Simultaneous Peripheral Operat

Clearing Paper Jams SM 4-35 M000/M009 Trouble- shooting 4.6 CLEARING PAPER JAMS 4.6.1 PAPER FEED AREA Tray 1 Do the following procedure to solve thi

Clearing Paper Jams M000/M009 4-36 SM Optional tray 2 Do the following procedure to solve this type of paper jam. 1. Pull open the optional paper tr

Clearing Paper Jams SM 4-37 M000/M009 Trouble- shooting In the manual tray Do the following procedure to solve this type of paper jam. 1. Remove the

Clearing Paper Jams M000/M009 4-38 SM 4.6.2 PRINT CARTRIDGE AREA Do the following procedure to solve this type of paper jam. 1. Open the front cov

Clearing Paper Jams SM 4-39 M000/M009 Trouble- shooting 4.6.3 PAPER EXIT AREA Do the following procedure to solve this type of paper jam. 1. Open and

Clearing Paper Jams M000/M009 4-40 SM 4.6.4 DUPLEX UNIT AREA If the duplex unit is not inserted correctly, a paper jam may occur. Make sure that the

Clearing Paper Jams SM 4-41 M000/M009 Trouble- shooting Duplex Jam 1 Do the following procedure to solve this type of paper jam. 1. Open the rear cov