Page 15 of 15
13. OTHERS
Subject Symptom TSB # Cause Solution Note
‘Please
wait’
Continue to show in the
ready condition when
the machine resumes
printing after recovering
from energy saver
mode.
Firmware
History
Engine
firmware
Install the latest engine
firmware.
Ver. 1.14 or
later
Machine
freezes
If Russian, Polish or
Hungarian is the
operation panel display
language, the machine
will stall if the paper size
or type are mismatched.
Firmware
History
Printer
firmware
Install the latest Printer
firmware
Ver 1.23 or
later
Machine
freezes
After a set number of
PCL jobs are printed
with HDD fonts.
Firmware
History
Printer
firmware
Install the latest Printer
firmware
Ver 1.23 or
later
Machine
freezes
After 20,000 IP-FAX
communications.
Firmware
History
Fax firmware Install new Fax firmware Ver 02.00.00
or later
Machine
freezes
When the IP-FAX port
setting is programmed in
SP3107-001-007.
Firmware
History
Fax firmware Install new Fax firmware Ver 03.00.00
or later
Machine
cannot boot
Cannot boot with the
SDK application
Firmware
History
System
firmware
Install the latest System
firmware
Ver. 1.25.1
or later
SMC report The FCU version is not
shown on SMC reports
and SP7801-255
Firmware
History
System
firmware
Install the latest System
firmware
Ver. 1.26 or
later
Machine is
too slow
Print/copy/scan are
slower after the HDD
data protection unit is
installed.
Firmware
History
System
firmware
Install the latest System
firmware
Ver. 1.26 or
later
Machine is
too slow
If the user clicks the
'Reception' menu under
'FAX History' and then
immediately clicks the
'Document Server'
menu, this menu takes a
long time to appear. This
also happens in reverse.
Firmware
History
Netfile
firmware
Install the latest Netfile
firmware
Ver. 1.00 or
later
Incorrect
wording
Spanish (email) Firmware
History
FCU
firmware
Install the latest FCU
firmware
Ver 04.00.00
or later
Incorrect
wording
Dutch Firmware
History
FCU
firmware
Install the latest FCU
firmware
Ver 04.00.00
or later
Incorrect
wording
Europe Firmware
History
FCU
firmware
Install the latest FCU
firmware
Ver 05.00.00
or later
Incorrect
wording
Taiwan Firmware
History
FCU
firmware
Install the latest FCU
firmware
Ver 05.00.00
or later
Incorrect
wording
Taiwan Firmware
History
LCDC
firmware
(
Asia/Taiwan)
Install the latest LCDC
firmware for Asia/Taiwan
Ver 1.11 or
later
(4 pages)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
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